Convenient Evaluating within your reaches

Familiarizing yourself with the expectations for exam day is necessary for efficient preparation for your online examination. This proactive technique not only help in minimizing anxiety however also considerably alleviates the possibility of coming across any complications on the day of the exam.

Preparing for Online Exam

About Online Written (or Oral) Exams

Easily complete your Written (or Oral) exam from the comfort of your home or office using Credentia's online proctoring service. A dedicated live proctor will manage your examination via your workstation's web cam, making sure a secure and monitored testing environment. Additionally, online exams use a heightened level of scheduling flexibility, enabling you to pick the most suitable time to align with your accessibility.

For any more questions regarding your examination, we encourage you to seek advice from the handbook readily available on your state's dedicated website.

Standard Requirements to Take an Online Exam

A properly equipped computer - a desktop, laptop, or Chromebook with a single screen (no smart devices or tablets). See system requirements.

A private space - if you don't have access to a private room, talk to your training program or library for schedule. The exam must be in a private space with 4 walls (not glass), and a minimum of one door.

A mobile device - to complete a 360-degree room scan, you'll require a smart device or tablet (Apple or Android) that can download our complimentary app.

Wired Headset - only required for oral examinations.

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1. Perform a System Test
Ensure to do the required system test and exam simulation before exam day.

Run System Test
Technical Verification

2. Discover Your Testing Space
Discover a quiet, distraction-free area in your house or workplace to take your exam.

Policies & Procedures

3. Get Your ID Ready
Your government-issued ID needs to be in its original form (no photocopy) and as much as date.

On Exam Day

STEP 1: Prepare your testing space

Quiet: no background noise and notify members of your household you are taking an exam

Well lit: proctors must be able to see you and your testing space well.

Privacy: no one else in the room.

Eliminate restricted products: clear workstation area to accelerate space scan.

Restroom/Beverages: utilize toilet and prepare drinks before exam.

STEP 2: Have your ID all set

Have your government issued photo ID with you. Click the link below to check the ID requirements for your state.

ID Requirements by State

STEP 3: Prepare your computer
Disconnect any additional cna certification test online monitors and close all other open applications.

Have your chargers (laptop, smart phone or tablet) plugged in or nearby

Use a wired internet connection rather than WiFi, if possible.

If using WiFi, we recommend at least 3Mbps and ask that other household members do not use the web throughout your exam.

Detach any VPNs or firewall programs if you have them

STEP 4: Download the ExamRoom 360 app

Download the ExamRoom 360 app to your smart device or tablet and have your CNA365 login qualifications readily available (the user name and password for your Credentia CNA365 account). This app is needed to finish a 360 degree space scan, and to enable the proctor to monitor you throughout the exam. Please note that your mobile phone or tablet camera is required in addition to your computer camera throughout your exam.

Download app from Apple Store
Download app from Google Play

STEP 5: Check-in for your exam

You can begin the check in process up to 30 minutes prior to your appointment. Your onboarding agent will make sure whatever is ready for your exam before presenting your proctor. Click on this link for onboarding procedure information.

HOW TO CHECK IN

To check in for your exam, go to your state webpage on this website and click the CNA365 login button. Once logged in, discover your set up exam on your dashboard and pick the "Start Exam" button.



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